Wednesday, June 18, 2008

Spotlight conversation: A lifeline online

CEO of Marketing Technology Solutions discusses the Web's role in healthcare marketing.

Quality Health web site

Q: How are medical and healthcare Web sites evolving?
A: When [Marketing Technology Solu­tions' property] Qualityhealth.com was launched in mid-2001, its primary goals were to connect health-conscious con­sumers with valuable offers, relevant information and other people in the community. In its first few years, the majority of our consumer members were age 30-40. In the past few years, we and the whole interactive health scene have seen a growing number of people in the 50-55 age group spending more time online in the world of health.

Q: Why has this been a growing trend?
A: First, the information that's online today is more relevant, easier to source and more personalized for consumers. Second, many of the consumers are becoming caregivers. So instead of being the manager of their own house­hold, now they are faced with being a caregiver for their parents or grand­parents or other households. Also, the economics of healthcare are impacting every consumer, whether you work or don't work, or have healthcare through your employer or don't.

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